Problematizing information-seeking Wh-questions

Publication date: January 2019Source: Language & Communication, Volume 64Author(s): Hansun Zhang WaringAbstractImportant conversation analytic work has made evident how responses to questions may be designed to resist the terms, agendas, and constraints of those questions (e.g., Heritage, 1998; Lee, 2013; Stivers & Hayashi, 2010). Based on audio-recordings of 17 publicly-available information webinars delivered by a U. S. philanthropic foundation to prospective applicants, the paper describes three methods leveraged by the institutional representatives that treat wh-questions that seek information during Q&A as somewhat "problematic." Findings extend the current literature by illuminating how resistance to questions may be implemented in an understudied institutional context and contri...

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